Privacy Policy

1. Information We Collect

Depending on how you use JeeDrive, we may collect the following information:

Account Information

• Full name
• Mobile phone number
• Email address
• Account credentials
• Profile information

Driver Information

Drivers may provide additional information required for registration and verification, including:

• Full name, mobile number, email address
• Address, locality, and PIN code
• Driving licence information
• Aadhaar information, where required for verification
• PAN information, where required
• Driver type (manual/automatic) and duty preferences

Usage Data

• Trip details (origin, destination, type, fare)
• App usage patterns and feature interaction data
• Device and OS information for compatibility
• Support ticket content and communication history

Location Data

With your permission, JeeDrive may collect location data to match you with nearby drivers, track active rides, and improve service coverage in Bengaluru and surrounding regions.

2. How We Use Your Information

We use the information collected to:

• Provide, operate, and improve the JeeDrive platform
• Verify driver identities and process registrations
• Match car owners with available verified drivers
• Calculate and display transparent fare estimates
• Send ride confirmations, updates, and notifications
• Respond to support queries and resolve disputes
• Maintain admin audit logs for platform integrity
• Comply with applicable Indian laws and regulations

3. Data Sharing & Disclosure

JeeDrive does not sell your personal data. We may share your information only in the following circumstances:

• Between Users: Car owner contact information may be shared with the assigned driver for the purpose of completing the booked trip.
• Service Providers: We may use third-party cloud services (such as Supabase) to securely store and process data on our behalf.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority in India.
• Safety: We may share information to protect the rights, safety, and security of our users and the public.

4. Data Storage & Security

Your data is stored securely in cloud infrastructure with industry-standard encryption. JeeDrive implements access controls, audit logging, and secure authentication to protect your information from unauthorized access, alteration, or disclosure.

Driver documents including Aadhaar and PAN are stored in private, access-controlled storage and are only accessible to authorized JeeDrive admin personnel.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. Certain data may be retained as required by law or for legitimate business purposes such as dispute resolution or fraud prevention.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Withdraw consent for optional data collection (e.g., location)
• Raise concerns about how your data is processed

To exercise these rights, contact us at the information provided in Section 9.

7. Cookies & Tracking

The JeeDrive website may use essential cookies to maintain session state and improve functionality. We do not use tracking cookies or third-party advertising cookies. Your browser settings can be used to control cookie preferences.

8. Changes to This Policy

JeeDrive may update this Privacy Policy from time to time. When changes are made, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact JeeDrive Support: